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Knowledge base
FAQ
Activating your Delogue account
2
How to activate your invitation to Delogue PLM
System requirements
Clear Cache
1
How to clear cache
Email Notifications
1
No emails from Delogue PLM
Forgot Password
1
I have forgotten my password
Login
1
How to login to Delogue PLM
Miscellaneous
5
Why can't I edit an item supplier?
Cannot save style name - already exists
Cannot select user in dropdown - user not active
Supplier user cannot see the styles and item
Delogue PLM acts strange, looks strange or is slow
Printing
1
Images not appearing when printing
Sample Requests
2
Style color not appearing in sample request
Why are sample requests canceled
Guides to other systems
1
Guide: How to set up data in Delogue PLM for SPY system import
Getting started as a Brand
Setup company information
5
Get started as a brand user
Invite colleagues / User Roles / Delete Users
Company logo in emails
Create brand(s)
Unique style number & Auto style number
Setup Suppliers
5
Add suppliers and invite supplier users
Example of an email to send out to new suppliers
Deactivate or Delete Supplier Users
Deactivate Supplier Company
Step by step guide - before you invite suppliers
Setup Supplier Facilities
0
Setup Samples
3
Define sample types
Defining comment fields (optional)
Location
Setup Group, Season and Categories
4
Create season
Create groups (optional)
Create style categories (optional)
Create item categories (optional)
Setup Sizes and Colors
3
Create size range options
Create style color library
Import/update Color Library via Excel
Setup Custom Fields
2
Create custom fields in Admin
Setup Hierarchy Custom Fields (PRO)
Setup General Settings
4
Units
Style Default Folders
Setup Limitations on length of names for Styles or Item sizes
Setup of extra Style header fields
Export data
1
Export data to XML
Getting started as a Supplier
Supplier Introduction - Start here!
4
Supplier: Welcome to Delogue PLM
Supplier: The first login
Supplier: Using Delogue PLM
How to switch between your customers
Supplier - Invite colleagues
1
Supplier: Invite colleagues
Supplier - working with Styles
2
Supplier: Style, find and print specifications
Supplier: Access to Barcodes
Supplier - Sample Requests
5
Supplier: Overview sample requests report
Supplier: Confirm sample request
Supplier: Mark sample as sent
Supplier: See and print sample comment
Supplier: Dashboard - how to follow sample requests
Supplier - working with Items
1
Supplier: Item, find and print specifications
Supplier - Prices
2
Supplier: Price matrix
Supplier: Add item prices
Supplier Miscellaneous Features
3
Supplier: Send message
Supplier: Add content in custom fields
Supplier: Work in progress module
Supplier - working with Orders
1
Supplier: Orders add-on module
Supplier - Working with Care Instructions
1
Supplier: Care Instructions add-on module
Working with Styles
Create styles
5
Create your first style
Copy style
Publish style - make it visible for supplier
Manual double sourcing
Working with the Primary Style
Manage sample requests
16
Make sample request
Overview your sample requests
Sample request states
Comment sample
Supplier confirms sample request
See all 16 articles
Style Files
2
Upload and link style files
Drag and drop style files
Using the Item List
3
Add multiple items at once - Item list
Create item list and import item list
Add item color in Styles Item list
Measurement Chart & Sizes
5
Create measurement chart
Change size range
Deactivate sizes in the measurement chart
Link measurements (Pro)
Delete multiple lines in your Measurement chart
Custom Fields
3
Edit custom field
Edit Hierarchy Custom Fields (Pro)
Using the Custom Fields dividers
Description
2
Add description to a style
Use Description with Artwork
Work in Progress
1
Work In Progress (Pro)
Working with Items
Create Items
1
Create your first item
Size / weight options (optional)
2
Create size / weight options (optional)
Fill in ETD of item size
Quality and color options
1
Define quality and add color options
Quality, color or size - Request, Comment or Change deadline
3
Request quality, color or size for approval
Comment item quality, color or size
Change deadline of item quality, color or size
Artwork
2
Upload artwork
Reorder item artwork files
Overview over Items
1
Overview of where an Item has been used
Custom Fields for Items
1
Custom Fields on Items
Working with Prices
Intro to Prices
2
The Price module
Give users access to the price module
Setup Prices in Admin
5
Setup currencies
Setup calculation formula
Price calculation visible/editable for supplier
Setup delivery and payment terms (optional)
Setup supplier terms
Style and Item Prices
2
Prices tab - Styles
Item prices
Price Matrix
2
Start working in the price matrix
Export price matrix
Use Future Prices
3
Future Prices - Admin Setup
Future Price - Styles
Future Prices - Items
Managing your workflow
Workflow & Tasks
3
Set up Workflow in Admin
Add Workflows and Tasks to your Styles
Get an overview over your pending Tasks on the Dashboard
Workflow Plus
2
Workflow - Task bulk update
Workflow - overview
Reports - export data
Custom report
4
Introduction
Create your first Custom Report
Edit and filter you Custom Report
Export your Custom Report to Excel (or CSV)
Item Report (pro)
1
Item report
Sample request overview report
1
Sample request report
Comments Report
1
Comments Report
Business Modules
Two-factor authentication
2
Admin - set up of Two-factor authentication for your Company Users
Company User using Two-factor authentication
Care Instructions
6
Setup Care Instructions
Care Instructions on Styles
Let your Supplier edit Care Instructions
Import Care Instructions from another Style
Download care instruction icons
See all 6 articles
Export & Import services
2
Exporting data from Delogue PLM via FTP
Import & Export data guide
Synchronize Suppliers
1
Synchronize Suppliers
PRO Modules
Advanced custom fields
2
Setup Advanced Custom Fields
Advanced Custom Fields - only for Styles
Advanced Default Values
2
Admin setup of Advanced Default Values
Advanced Default Values - Styles
Analytics
1
Analytics
Barcodes
4
Barcodes - Admin Setup
Assign Barcodes
Import Used SKUs & Barcodes
Export SKU and Barcodes
Colorway
3
Tag style files with style color
Setup Colorway Print
Print Colorway print
Company Specific Terms
0
Custom Fields per color
2
Setup Custom Fields per color
Custom Fields per color - only for Style
Custom Fields per size
2
Setup Custom Fields per Size
Custom Fields per size - only for Style
Ecommerce
3
Color Groups
Setup Measurement Tags
Use Measurement Tags on Styles
File Sync
2
Install the File Server module
How to Link files from File Server
Generator for Style Name / Item Number & Name
0
Import Style Header picture
1
Import Style Header picture
Lock Season
1
Lock all Styles in a Season
Marketing
1
The Marketing module
Multiple Languages
2
Setup Languages
Setup Multiple languages for Colors
Orders
2
The Orders module
How to get started
Relation of styles
1
Use Relation of styles
Simulate Prices
2
Simulate Prices - Admin Setup
Simulate Prices - Styles
Style Print Setting
1
Setup your Style print order
Style thumbnail print
4
Book of Styles - Setup
Book of Styles - Print
Style Price print - Setup
Style price print - Print
Quick search
1
How to use the Quick Search
Tips & Tricks
Communication
2
Send messages
Communication and it's icons
Filter and favorites
3
Using the filter button
Save your favorite filters
Filter & search in custom fields
Follow Styles & Items
1
Follow and filter your styles and items
Log changes
1
See Log changes
Miscellaneous
5
Designer has access to more than one company
Create tasks with the flag icon
The text template guide
Using Wacom board with Chrome / Windows
Excel tool tip: Merge data
Personal settings
2
Create an "Out of office" message (Pro)
Personal settings
Prices
1
Easily define nice looking Retail prices (PRO)
Print
2
Print styles and items
Styles overview - the thumbnail view
Resize Style, Item or Order List
1
How to resize your Style, Item or Order list
Shortcuts in Delogue
5
General short cuts
Keyboard shortcuts in Styles
Keyboard shortcuts in Items
Keyboard shortcuts in Prices
Keyboard shortcuts in Orders
Sorting you Style list
1
Sorting Style list after unread messages
Troubleshooting
Measurement Chart
2
Can't delete a Measurement line
Chrome suddenly suggests values in my measurements
Styles
1
Can't change the Supplier of a Style
Clean up your Delogue
Clean up in your Styles
4
Clean up styles
Set style to delivered
Cancel style
Delete style
Clean up in your Items
1
Make items inactive