FAQ

Supplier user cannot see the styles and item
ADD A SUPPLIER Invite your suppliers in Delogue and make sure to give them access to the brands he/she is assigned to. NOTE: It is important to do th...
Tue, 21 May, 2019 at 3:26 PM
Can I edit an item supplier?
Yes, you can always change the item supplier. However, you cannot edit an item supplier if your item price is already set.  If you would like to cha...
Tue, 21 May, 2019 at 1:19 PM
System requirements and things to check for accessing Delogue
SUPPORTED BROWSERS Make sure you are using a browser that Delogue supports: Chrome - latest version Firefox - latest version Internet Explore...
Tue, 21 May, 2019 at 1:34 PM
Changing email address
CHANGING YOUR EMAIL ADDRESS You can change your email address in Delogue through the Personal settings menu. The process is the same for both bran...
Fri, 27 Oct, 2017 at 1:38 PM
Cannot save style name - already exists
When creating a new Style whose style name already exists, make sure to check your deleted styles with the same style name, season and supplier. ...
Tue, 22 Nov, 2016 at 3:19 PM
No email from Delogue
If you are not receiving emails or notifications from the Delogue system, make sure: That you have activated your Delogue account Check your spam ...
Wed, 31 May, 2017 at 11:30 AM
What can I do? My Supplier does not get email notifications from Delogue
YOU HAVE SENT NOTIFICATIONS TO YOUR SUPPLIER - BUT THEY NEVER GET THEM First of all - you should tell your Supplier to check their Spam folder - if the ...
Sun, 24 Feb, 2019 at 7:12 PM