DASHBOARD FAQ


We've gathered the most asked questions regarding the Dashboard section.

Feel free to share yours or contact us for further information.


1) Why can I not see all the needed sample requests in my dashboard?

In all the styles where you are the contact person, you will automatically see the sample requests in Dashboard. For Styles, you need to follow, click on the heart icon on the style and the sample requests will appear in Dashboard.


2) Does the supplier see all the needed sample requests?


Your supplier sees all the sample requests for styles they are in charge.

3) Why does the style not show in Dashboard?

Only when a style is published, it will appear in Dashboard.


4) What does 'No requests' mean in THE first state of the dashboard?

When a style is published, it will appear in the state "Planned/No requests" so you get an overview of which styles you have published to your supplier. NOTE: There is no active sample request on.


5) I have set a sample request to received by a mistake. can I undo it?

Click on the link to style and open the sample request. Change state to "Requested". A pop-up message will appear for you to notice that all comments on the received state will be deleted if the state is changed to requested.