SAMPLE REQUEST QUANTITIES


You can edit the quantity of a sample request once it's set as 'Planned'. It is also possible to edit the quantity when a sample has been requested. You just need to cancel the request and reactivate it. After, you will be able to update quantities.


EDIT QUANTITY OF A PLANNED SAMPLE REQUEST


1) Double click on the sample request to open it


2) In the pop-up window, add your comments in the 'Comments by company' field



3) Click 'Save' and you will now see the comments history updating at the bottom of the window



Edit quantity of A requested and confirmed sample request


1) Double click on the sample request to open it


2) In the pop-up window, change the sample status to 'Cancelled' and add a comment justifying this change. There's no need to notify anyone about the cancellation.



3) Once you're done, click 'Update'. Now you need to reactivate the sample request by clicking the green edit icon which appears on mouseover.


4) Edit quantity and click 'Send sample request' to finish



NOTE: You can select if you want to notify someone about this change by email. The supplier contact person is selected per default but it can be removed.