Orders is an add-on module your customer can add to their account to follow-up of purchase orders online.
If they have done so - you will have access to it as well.
You can easily have an overview of all your orders and search by number, reference or brand. You get access to the purchase order when it is published by your Customer.
In the header, you are able to change contact person, the actual ETD when shipping, and update the state during the process
Use Delogue to keep track of all communication between the brand and you about a specific order. This way, you will never be in doubt of where to find a certain communication or agreement.
Follow the process of your orders by marking the check-box "Log changes" - you will see if anything has been changed in any order.
You can now upload all the files regarding a specific order, using the "Files" tab. You can make folders named in your terms, so it is easy for you and your brand to find the documents. All files that are uploaded in communication, will be shown in the Communication folder.
Read more about how to use the Upload files feature here - it works just like it does for Style Files.