HOW TO CLEAR BROWSER'S CACHE


When facing problems running your Delogue account, try first to clear your browser's cache.

Follow the guidelines below according to your browser settings.


Google Chrome Billedresultat for chrome icon


1) If you use Chrome, click the three dots menu in the upper right corner of the browser window, look for the "More tools" option and click "Clear browsing data". You can also use the shortcut Ctrl + Shift + Del



2) In the pop-up window, choose the information you want to remove and click "Clear data".


For more instructions, follow the link below to Google's help article:


Internet Explorer Billedresultat for internet explorer logo

1) Click the gear icon in the upper-right corner, look for the "Safety" option and click "Delete browsing history".
You can also use the shortcut Ctrl + Shift + Del



2) In the pop-up window, check the information you want to remove and click "Delete".

Note: These are default options set by the browser



For further troubleshooting, click the link below:

Firefox Billedresultat for firefox logo

1) Click the menu button in the upper-right corner and select "Options"


2) Select "Privacy & Security" and in the "Cached Web Content" section, click "Clear Now"


For more instructions, follow the link below to Firefox's help article:


Safari 8.0 – 10.0 Billedresultat for safari logo


1) To clear browsing data in Safari, click "Preferences" - or use the shortcut ⌘ + ,


2) Click the "Privacy" tab and hit the "Remove All Website Data" button. A warning message will pop-up, asking if you really want to remove website data. Simply click "Remove now".



Safari 10.0.1+ Billedresultat for safari logo


1) To clear browsing data in Safari newer versions, click "Preferences" - or use the shortcut ⌘ + ,


2) Click the "Privacy" tab and hit the "Manage Website Data" button. A warning message will pop-up, asking if you really want to remove website data. Simply click "Remove now".



Microsoft Edge Billedresultat for microsoft edge logo


1) To view your browsing history, select the hub icon and click the clock icon (History)



2) Select the option "Clear all history" and choose the types of data you want to remove from your PC. When you're done, click "Clear".




IPAD


1) To clear Safari's cache on your iPad (or iPhone), start by opening the "Settings" app


2) Scroll down until you find the option "Safari". Tap it and under the Safari settings, you will see a blue setting called "Clear History and Website Data"



3) You'll be asked to confirm if you wish to clear your history and website data. Tap to continue